Contact Us
Contact Us
We’d Love to Hear From You
Whether you have a question about an order, need help choosing the perfect product, are looking for a custom creation, or simply want to say hello, we’re always happy to hear from you.
At Rola Essence, every product is handcrafted with care, and we’re committed to providing thoughtful, friendly customer service every step of the way.
Contact Information
Email
📧 rola@rolaessence.com
Phone
📞 +1 (561) 587-4692
Customer Support
We do our best to respond to all emails and messages within 1–2 business days. During holidays, sales, or busy seasons, responses may take a little longer, but every message is important to us.
Custom Orders & Collaborations
Interested in a custom candle, personalized gift, wholesale opportunities, or a collaboration? We’d love to hear your ideas. Reach out by email with the details, and we’ll get back to you as soon as possible.
Before You Contact Us
You may find your answer more quickly by visiting our:
- Frequently Asked Questions (FAQ)
- Shipping Policy
- Returns & Refund Policy
These pages cover common questions about processing times, shipping, product care, ingredients, and returns.
Thank You
Thank you for supporting our small family business. Every order helps us continue creating handcrafted candles, botanical skincare, herbal self-care, and nature-inspired goods made with intention and heart.
We look forward to connecting with you.